Guidelines for Who to Contact

When you have a question, comment or complaint, we'd like to know about it!

The following list of common areas for questions, comments and complaints includes the order of volunteers to contact for assistance. Please allow a reasonable amount of time (usually about a week) for the volunteer to get back with you before escalating the request to the next level. Most times, research needs to be done to answer your request, which involves waiting on responses from others. Your patience is appreciated.

Note: The following abbreviations apply below:

  • RC = Regional Commissioner
  • CVPA = Child Volunteer Protection Advocate

Coaching issues, classes:

Coach, Division Manager, Coach Administrator, RC

Referee issues, classes, supplies, uniforms, scheduling:

Appropriate Referee Staff, Referee Administrator, RC

Registration, Late Registration, Player verification:

Appropriate Registrar, RC

Skills rating clinics, team balance, team status, Roster or Player Form questions:

Division Manager, Boys or Girls Team Coordinator, RC

Player or Volunteer "At-Risk" situations:

Coach, Division Manager, CVPA, RC

Fields issues, field marking supplies, field and goal safety issues:

RC

Player or Volunteer injuries, field and goal safety issues, Soccer Accident Insurance (SAI) questions:

Safety Director, RC

Status of outstanding checks, Refund request questions, Fee questions:

Treasurer, RC

Uniforms, Trophies:

Coach, Division Manager, Purchasing Coordinator

Board Meeting Agendas and Minutes:

Secretary, RC

Team picture appointments

Coach, RC

Team parent questions, registration event volunteers, Referee volunteer point system, basic volunteer information:

Volunteer Coordinator

Website content questions, suggestions, broken links, photos and announcements for website:

Webmaster

AYSO Extra Program questions, tryout information:

AYSO Extra Coordinator, RC

Late registration, waiting lists, drop/refund questions, coach contact:

Division Managers, RC

In addition much more information is always available on or linked from our website:

Coach Updates, Referee Updates, Parent Updates, Registration FAQ's, Parent FAQ's and much, much more!

If you have a question on a topic not listed on this page OR on the website, please use the feedback page or send an email to the webmaster to have it added to the list.